Your PMS replies when guests message. Guest Moment reaches out first — triggered by real events, written for this specific guest. True 1:1 push messaging, not another reactive AI.
Every PMS has AI that responds when a guest writes in. Guest Moment is the opposite — it's the AI layer that pushes first, at the moments that matter, with messages written only for this guest.
Each tool triggers on a real event from your PMS and writes a message specifically for this guest. No drips, no templates, no guessing.
Send a personalized welcome 1–2 minutes after the door unlocks. Custom to that guest's stay history, weather, time, and the property quirks they need to know.
See it →First message that actually feels personal. Written for this guest, this trip, this property — not a "Thanks for booking!" template.
See it →Empty night after checkout? Current guest offered an extension at your rate — before they pack, while they still love the place.
See it →Stop sending blanket upsells. Pet owners get pet upsells. Activity seekers get the right Viator links. Bad weather? Indoor picks. You keep 100% of the upsell & affiliate revenue.
See it →Every cleanliness review reaches your cleaning team in minutes, with score, private feedback, and quarterly bonus standing.
See it →The first personalized digital guestbook. Same great property info — but the welcome and recommendations are dynamically generated for each specific guest.
See preview →"The messages sound like I wrote them myself. Guests reply thinking they're talking to me."
Greg Getner · 3 properties in Sedona, AZ
Lock in $19/mo per tool forever — half the regular price. Rate never increases, even as new tools launch. We personally onboard every host.
Currently Hospitable only · Guesty, Hostaway and more coming · No spam, ever